×

Remote ToolsSupport TicketingFreshdesk → Freshdesk Competitors

Other pages: Freshdesk Reviews  |  Freshdesk Alternatives

7 Competitors to Freshdesk

Best Freshdesk competitors

An intuitive, feature-rich, affordable customer support software.

Top Freshdesk competitors include Return Prime, Open Loyalty and Zendesk. Also find more competitors to Freshdesk from the below list.

When to use Freshdesk

For a small firm looking for consolidated customer communication, customisable to its needs


Freshdesk Competitor 1 - Return Prime
Return Prime is your best returns app that helps you manage all your returns, exchanges and refunds at one place.

When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Freshdesk Competitor 2 - Open Loyalty
Open Loyalty is the #1 Headless Loyalty Platform with the most flexible set of loyalty blocks for building personalized loyalty programs.

When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Freshdesk Competitor 3 - Zendesk
A scalable and flexible customer engagement and service platform.

When to use Zendesk

For firms with extensive interfacing with customers through social media

Freshdesk Competitor 4 - ProProfs Help Desk
ProProfs Help Desk software helps you manage all customer-facing emails effortlessly.

When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Freshdesk Competitor 5 - HelpCenter App
HelpCenter is a user-friendly app for e-commerce aimed at making every interaction with shoppers more effective. Now you will have all the necessary customer service tools right at your fingertips.

When to use HelpCenter App

Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.

Freshdesk Competitor 6 - Fusion
Fusion is an all-in-one user analytics and engagement platform so you can see user interactions, engage in real-time with build-in chat, push notifications, run targeted micro-survey & email campaigns from a single lightweight dashboard.

When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

Freshdesk Competitor 7 - EasyChannel
EasyChannel easily manages all your eCommerce customer support and orders with a single multichannel helpdesk for many marketplaces.

When to use EasyChannel

It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.

Return Prime is your best returns app that helps you manage all your returns, exchanges and refunds at one place.

When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Open Loyalty is the #1 Headless Loyalty Platform with the most flexible set of loyalty blocks for building personalized loyalty programs.

When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

A scalable and flexible customer engagement and service platform.

When to use Zendesk

For firms with extensive interfacing with customers through social media

ProProfs Help Desk software helps you manage all customer-facing emails effortlessly.

When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

HelpCenter is a user-friendly app for e-commerce aimed at making every interaction with shoppers more effective. Now you will have all the necessary customer service tools right at your fingertips.

When to use HelpCenter App

Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.

Fusion is an all-in-one user analytics and engagement platform so you can see user interactions, engage in real-time with build-in chat, push notifications, run targeted micro-survey & email campaigns from a single lightweight dashboard.

When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

EasyChannel easily manages all your eCommerce customer support and orders with a single multichannel helpdesk for many marketplaces.

When to use EasyChannel

It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.