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Remote ToolsSupport TicketingHelpCenter App → HelpCenter App Alternatives

Other pages: HelpCenter App Reviews  |  HelpCenter App Competitors

7 Best Alternatives to HelpCenter App

What is HelpCenter App? What are the best HelpCenter App Alternatives?

HelpCenter App is an ace tool in the Support Ticketing category. HelpCenter App is loved by users for factors like - Free trial, Competitive pricing, Feature-rich, Easy-to-use, Team collaboration.

HelpCenter is a user-friendly app for e-commerce aimed at making every interaction with shoppers more effective. Now you will have all the necessary customer service tools right at your fingertips.

EasyChannel is the best HelpCenter App alternative. Also find 6 more alternatives to HelpCenter App including Fusion, Freshdesk, Zendesk.


Top 7 HelpCenter App Alternatives ⬇︎


HelpCenter App Alternative 1 - EasyChannel
HelpCenter App Alternative #1
EasyChannel
Multichannel eCommerce Helpdesk System Made Easy
EasyChannel - Alternative 1 to HelpCenter App
Top features
Simplify and expedite your multichannel eCommerce by merging all of your customer support, cases, and orders from Amazon, eBay, Shopify, and more. With a single helpdesk, you can develop better relationships with all of your customers and save your time to focus on growing your eCommerce business.
Pricing
  • Free Trial Available
  • Starting at $29 a month
When to use EasyChannel

It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.

Relevance to remote workers
It makes remote e-commerce owner's life much easier.
HelpCenter App Alternative 2 - Fusion
HelpCenter App Alternative #2
Fusion
Open-source all-in-one user analytics and engagement suite.
Fusion - Alternative 2 to HelpCenter App
Top features
1) No need to continuously monitor multiple SAAS tools and jump tabs without writing a single line of code. 2) Run real-time targeted engagements with single-user/specific type of users or users who performed a particular action, ensuring less spam and more conversion. 3) Reduced SAAS bills as Fusion is one platform. 4) Avoid crappy built-in plugins of or CDP like segment.com
Pricing
  • Free trial for 2 seats & paid plans from $45 for 4 seat and above
When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

Relevance to remote workers
Users can directly collaborate on web-analytics/customer data or customer queries from same slack workspace or shared Fusion dashboard
HelpCenter App Alternative 3 - Freshdesk
HelpCenter App Alternative #3
Freshdesk
An intuitive, feature-rich, affordable customer support software.
Freshdesk - Alternative 3 to HelpCenter App
Top features
Freshdesk entered the market as a price disruptor but has since added to its repertoire. It leads in the variety of functions and features available while retaining its compelling price proposition.
Pricing
Reviews & Testimonials
When to use Freshdesk

For a small firm looking for consolidated customer communication, customisable to its needs

Relevance to remote workers
None
Pros
  • Easy to use
  • Multiple features
  • Affordable
  • ITIL compliant
Cons
  • Fewer app integrations
HelpCenter App Alternative 4 - Zendesk
HelpCenter App Alternative #4
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 4 to HelpCenter App
Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
HelpCenter App Alternative 5 - Open Loyalty
HelpCenter App Alternative #5
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 5 to HelpCenter App
Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
HelpCenter App Alternative 6 - ProProfs Help Desk
HelpCenter App Alternative #6
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 6 to HelpCenter App
Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
HelpCenter App Alternative 7 - Return Prime
HelpCenter App Alternative #7
Return Prime
A 5 star Rated Returns/Exchange App
Return Prime - Alternative 7 to HelpCenter App
Top features
It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code or to their cards.
Pricing
  • Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
  • Complete Pricing
Reviews & Testimonials
When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Relevance to remote workers
For Remote working Community, a product like this can be a relief from their operational Hiccups. It will let them concentrate on their business instead of Operational managements. We Provide 10% Discounts to everyone who discovers us via Remote Tools :)
HelpCenter App Alternative 1 - EasyChannel
HelpCenter App Alternative #1
EasyChannel
Multichannel eCommerce Helpdesk System Made Easy
EasyChannel - Alternative 1 to HelpCenter App
About & Top features
Simplify and expedite your multichannel eCommerce by merging all of your customer support, cases, and orders from Amazon, eBay, Shopify, and more. With a single helpdesk, you can develop better relationships with all of your customers and save your time to focus on growing your eCommerce business.
Pricing
  • Free Trial Available
  • Starting at $29 a month
When to use EasyChannel

It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.

Relevance to remote workers
It makes remote e-commerce owner's life much easier.
HelpCenter App Alternative 2 - Fusion
HelpCenter App Alternative #2
Fusion
Open-source all-in-one user analytics and engagement suite.
Fusion - Alternative 2 to HelpCenter App
About & Top features
1) No need to continuously monitor multiple SAAS tools and jump tabs without writing a single line of code. 2) Run real-time targeted engagements with single-user/specific type of users or users who performed a particular action, ensuring less spam and more conversion. 3) Reduced SAAS bills as Fusion is one platform. 4) Avoid crappy built-in plugins of or CDP like segment.com
Pricing
  • Free trial for 2 seats & paid plans from $45 for 4 seat and above
When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

Relevance to remote workers
Users can directly collaborate on web-analytics/customer data or customer queries from same slack workspace or shared Fusion dashboard
HelpCenter App Alternative 3 - Freshdesk
HelpCenter App Alternative #3
Freshdesk
An intuitive, feature-rich, affordable customer support software.
Freshdesk - Alternative 3 to HelpCenter App
About & Top features
Freshdesk entered the market as a price disruptor but has since added to its repertoire. It leads in the variety of functions and features available while retaining its compelling price proposition.
Pricing
Reviews & Testimonials
When to use Freshdesk

For a small firm looking for consolidated customer communication, customisable to its needs

Relevance to remote workers
None
Pros
  • Easy to use
  • Multiple features
  • Affordable
  • ITIL compliant
Cons
  • Fewer app integrations
HelpCenter App Alternative 4 - Zendesk
HelpCenter App Alternative #4
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 4 to HelpCenter App
About & Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
HelpCenter App Alternative 5 - Open Loyalty
HelpCenter App Alternative #5
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 5 to HelpCenter App
About & Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
HelpCenter App Alternative 6 - ProProfs Help Desk
HelpCenter App Alternative #6
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 6 to HelpCenter App
About & Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
HelpCenter App Alternative 7 - Return Prime
HelpCenter App Alternative #7
Return Prime
A 5 star Rated Returns/Exchange App
Return Prime - Alternative 7 to HelpCenter App
About & Top features
It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code or to their cards.
Pricing
  • Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
  • Complete Pricing
Reviews & Testimonials
When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Relevance to remote workers
For Remote working Community, a product like this can be a relief from their operational Hiccups. It will let them concentrate on their business instead of Operational managements. We Provide 10% Discounts to everyone who discovers us via Remote Tools :)