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Remote ToolsSupport TicketingManageEngine Support Center Plus → ManageEngine Support Center Plus Alternatives

Other pages: ManageEngine Support Center Plus Reviews  |  ManageEngine Support Center Plus Competitors

5 Best Alternatives to ManageEngine Support Center Plus

What is ManageEngine Support Center Plus? What are the best ManageEngine Support Center Plus Alternatives?

ManageEngine Support Center Plus is an ace tool in the Support Ticketing category. ManageEngine Support Center Plus is loved by users for factors like - Free trial, Competitive pricing, Easy-to-use, Customizable.

Manage Engine SupportCenter Plus empowers customer support teams to provide a superior customer experience. The centralized platform helps support agents perform their support desk operations effectively.

Open Loyalty is the best ManageEngine Support Center Plus alternative. Also find 4 more alternatives to ManageEngine Support Center Plus including Zendesk, ProProfs Help Desk, Return Prime.


Top 5 ManageEngine Support Center Plus Alternatives ⬇︎


ManageEngine Support Center Plus Alternative 1 - Open Loyalty
ManageEngine Support Center Plus Alternative #1
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 1 to ManageEngine Support Center Plus
Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
ManageEngine Support Center Plus Alternative 2 - Zendesk
ManageEngine Support Center Plus Alternative #2
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 2 to ManageEngine Support Center Plus
Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
ManageEngine Support Center Plus Alternative 3 - ProProfs Help Desk
ManageEngine Support Center Plus Alternative #3
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 3 to ManageEngine Support Center Plus
Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
ManageEngine Support Center Plus Alternative 4 - Return Prime
ManageEngine Support Center Plus Alternative #4
Return Prime
A 5 star Rated Returns/Exchange App
Return Prime - Alternative 4 to ManageEngine Support Center Plus
Top features
It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code or to their cards.
Pricing
  • Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
  • Complete Pricing
Reviews & Testimonials
When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Relevance to remote workers
For Remote working Community, a product like this can be a relief from their operational Hiccups. It will let them concentrate on their business instead of Operational managements. We Provide 10% Discounts to everyone who discovers us via Remote Tools :)
ManageEngine Support Center Plus Alternative 5 - LiveAgent
ManageEngine Support Center Plus Alternative #5
LiveAgent
Excellent customer service and ticketing tool.
LiveAgent - Alternative 5 to ManageEngine Support Center Plus
Top features
LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required.
Pricing
  • 14-day free trial
  • Free: $0/agent/month
  • Ticket: $15/agent/month
  • Ticket + Chat: $29/agent/month
  • All-inclusive: $39/agent/month
  • Complete Pricing
Reviews & Testimonials
When to use LiveAgent

Customer communication and ticketing for SMEs and Corporations.

Relevance to remote workers
LiveAgent allows you to collaborate with your team and serve customers remotely.
ManageEngine Support Center Plus Alternative 1 - Open Loyalty
ManageEngine Support Center Plus Alternative #1
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 1 to ManageEngine Support Center Plus
About & Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
ManageEngine Support Center Plus Alternative 2 - Zendesk
ManageEngine Support Center Plus Alternative #2
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 2 to ManageEngine Support Center Plus
About & Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
ManageEngine Support Center Plus Alternative 3 - ProProfs Help Desk
ManageEngine Support Center Plus Alternative #3
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 3 to ManageEngine Support Center Plus
About & Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
ManageEngine Support Center Plus Alternative 4 - Return Prime
ManageEngine Support Center Plus Alternative #4
Return Prime
A 5 star Rated Returns/Exchange App
Return Prime - Alternative 4 to ManageEngine Support Center Plus
About & Top features
It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code or to their cards.
Pricing
  • Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
  • Complete Pricing
Reviews & Testimonials
When to use Return Prime

Return Prime helps you manage all your returns, exchange and refunds at one place. 

It lets your customers request a return and exchange on their own helping you reduce your support queries. 

You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Relevance to remote workers
For Remote working Community, a product like this can be a relief from their operational Hiccups. It will let them concentrate on their business instead of Operational managements. We Provide 10% Discounts to everyone who discovers us via Remote Tools :)
ManageEngine Support Center Plus Alternative 5 - LiveAgent
ManageEngine Support Center Plus Alternative #5
LiveAgent
Excellent customer service and ticketing tool.
LiveAgent - Alternative 5 to ManageEngine Support Center Plus
About & Top features
LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required.
Pricing
  • 14-day free trial
  • Free: $0/agent/month
  • Ticket: $15/agent/month
  • Ticket + Chat: $29/agent/month
  • All-inclusive: $39/agent/month
  • Complete Pricing
Reviews & Testimonials
When to use LiveAgent

Customer communication and ticketing for SMEs and Corporations.

Relevance to remote workers
LiveAgent allows you to collaborate with your team and serve customers remotely.