A scalable and flexible customer engagement and service platform.
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
For firms with extensive interfacing with customers through social media
Great integrations. The ideal service-business in-a-box.
Have used it only for the Knowledgebase / Help Center version. Works well!
Our customer relations has improved with the help of Zendesk, a wonderful tool to use.
Alternatives to Zendesk
Pricing, Reviews, Testimonials