Smidge

Smidge is a video-chat tool that sits within your web app. You can conduct product research and customer interviews instantly, rather than waiting around on survey responses or scheduling user interviews. Easily segment the users you'd like to talk with and have conversations with them today, not next week

Smidge exists to make conversations with users instant, easy, in-app, and face to face.

Customer Success Folk and Product Teams can segment users into groups for research or reach out to specific users to help with onboarding, solve problems, or simply have a chat!