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8 Best ProProfs Help Desk Alternatives - Features, pros & cons, pricing | Remote Tools
Check out this list of 8 best ProProfs Help Desk alternatives. Compare the top features, pricing, pros & cons and user ratings to suit your needs.

What is ProProfs Help Desk? What are the best ProProfs Help Desk Alternatives?
ProProfs Help Desk is an ace tool in the Support Ticketing category. ProProfs Help Desk is loved by users for factors like - Free trial, Easy-to-use, Customizable, Simple UI.
ProProfs Help Desk software helps you manage all customer-facing emails effortlessly.
EasyChannel is the best ProProfs Help Desk alternative. Also find 7 more alternatives to ProProfs Help Desk including Fusion, HelpCenter App, Freshdesk.
Top 8 ProProfs Help Desk Alternatives ⬇︎
- Free Trial Available
- Starting at $29 a month
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.
- Free trial for 2 seats & paid plans from $45 for 4 seat and above
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
- Free Plan Available
- $7.99/month - Essential
- $24/month - Professional
- Complete Pricing
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
- Free version available
- Complete Pricing
For a small firm looking for consolidated customer communication, customisable to its needs
- Easy to use
- Multiple features
- Affordable
- ITIL compliant
- Fewer app integrations
- Free version Available
- Complete Pricing
For firms with extensive interfacing with customers through social media
- Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
- Better social media integration
- Expensive plans
- Not ITIL compliant
- Trial version available
- Complete Pricing
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
- Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
- Complete Pricing
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
- Free, 30-day, fully functional trial. Comes in three editions, with the Standard Edition being free for up to five support reps.
- Complete Pricing
SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.
Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.
The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.
- Free Trial Available
- Starting at $29 a month
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.
- Free trial for 2 seats & paid plans from $45 for 4 seat and above
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
- Free Plan Available
- $7.99/month - Essential
- $24/month - Professional
- Complete Pricing
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
- Free version available
- Complete Pricing
For a small firm looking for consolidated customer communication, customisable to its needs
- Easy to use
- Multiple features
- Affordable
- ITIL compliant
- Fewer app integrations
- Free version Available
- Complete Pricing
For firms with extensive interfacing with customers through social media
- Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
- Better social media integration
- Expensive plans
- Not ITIL compliant
- Trial version available
- Complete Pricing
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
- Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
- Complete Pricing
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
- Free, 30-day, fully functional trial. Comes in three editions, with the Standard Edition being free for up to five support reps.
- Complete Pricing
SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.
Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.
The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.