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Remote ToolsSupport TicketingReturn Prime → Return Prime Alternatives

Other pages: Return Prime Reviews  |  Return Prime Competitors

7 Best Alternatives to Return Prime

What is Return Prime? What are the best Return Prime Alternatives?

Return Prime is an ace tool in the Support Ticketing category. Return Prime is loved by users for factors like - Free trial, Feature-rich, Customizable, Simple UI.

Return Prime is your best returns app that helps you manage all your returns, exchanges and refunds at one place.

Fusion is the best Return Prime alternative. Also find 6 more alternatives to Return Prime including HelpCenter App, Freshdesk, Zendesk.


Top 7 Return Prime Alternatives ⬇︎


Return Prime Alternative 1 - Fusion
Return Prime Alternative #1
Fusion
Open-source all-in-one user analytics and engagement suite.
Fusion - Alternative 1 to Return Prime
Top features
1) No need to continuously monitor multiple SAAS tools and jump tabs without writing a single line of code. 2) Run real-time targeted engagements with single-user/specific type of users or users who performed a particular action, ensuring less spam and more conversion. 3) Reduced SAAS bills as Fusion is one platform. 4) Avoid crappy built-in plugins of or CDP like segment.com
Pricing
  • Free trial for 2 seats & paid plans from $45 for 4 seat and above
When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

Relevance to remote workers
Users can directly collaborate on web-analytics/customer data or customer queries from same slack workspace or shared Fusion dashboard
Return Prime Alternative 2 - HelpCenter App
Return Prime Alternative #2
HelpCenter App
Deliver an exceptional customer experience
HelpCenter App - Alternative 2 to Return Prime
Top features
Genuine connections with your customers are one of the driving forces behind your business success. HelpCenter app provides e-commerce store owners with the tools that help to build those connections. By combining 4 highly effective solutions - FAQ builder, HelpDesk ticketing, Live Chat & Tabs – HelpCenter is a true lifesaver for every e-shop owner that values customer experience and their time.
Pricing
  • Free Plan Available
  • $7.99/month - Essential
  • $24/month - Professional
  • Complete Pricing
When to use HelpCenter App

Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.

Relevance to remote workers
HelpCenter is great for teams working in e-commerce and seeking productivity.
Return Prime Alternative 3 - Freshdesk
Return Prime Alternative #3
Freshdesk
An intuitive, feature-rich, affordable customer support software.
Freshdesk - Alternative 3 to Return Prime
Top features
Freshdesk entered the market as a price disruptor but has since added to its repertoire. It leads in the variety of functions and features available while retaining its compelling price proposition.
Pricing
Reviews & Testimonials
When to use Freshdesk

For a small firm looking for consolidated customer communication, customisable to its needs

Relevance to remote workers
None
Pros
  • Easy to use
  • Multiple features
  • Affordable
  • ITIL compliant
Cons
  • Fewer app integrations
Return Prime Alternative 4 - Zendesk
Return Prime Alternative #4
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 4 to Return Prime
Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
Return Prime Alternative 5 - Open Loyalty
Return Prime Alternative #5
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 5 to Return Prime
Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
Return Prime Alternative 6 - ProProfs Help Desk
Return Prime Alternative #6
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 6 to Return Prime
Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
The customer support solution that scales with your business.
ManageEngine Support Center Plus - Alternative 7 to Return Prime
Top features
SupportCenter Plus is ManageEngine's customer support software. It empowers organizations by equipping them with the right tools and metrics to manage customer support tickets and IT operations effectively. This enables businesses to provide a superior customer experience and establish loyalty.
Pricing
  • Free, 30-day, fully functional trial. Comes in three editions, with the Standard Edition being free for up to five support reps.
  • Complete Pricing
Reviews & Testimonials
When to use ManageEngine Support Center Plus

SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.

Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.

The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.

Relevance to remote workers
SupportCenter Plus includes multi-channel support, allowing support teams to receive customer requests via email, phone, web portal, and chat. The live chat feature enables real-time ticket management through collaboration and interaction between support reps and end users
Return Prime Alternative 1 - Fusion
Return Prime Alternative #1
Fusion
Open-source all-in-one user analytics and engagement suite.
Fusion - Alternative 1 to Return Prime
About & Top features
1) No need to continuously monitor multiple SAAS tools and jump tabs without writing a single line of code. 2) Run real-time targeted engagements with single-user/specific type of users or users who performed a particular action, ensuring less spam and more conversion. 3) Reduced SAAS bills as Fusion is one platform. 4) Avoid crappy built-in plugins of or CDP like segment.com
Pricing
  • Free trial for 2 seats & paid plans from $45 for 4 seat and above
When to use Fusion

Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.

Relevance to remote workers
Users can directly collaborate on web-analytics/customer data or customer queries from same slack workspace or shared Fusion dashboard
Return Prime Alternative 2 - HelpCenter App
Return Prime Alternative #2
HelpCenter App
Deliver an exceptional customer experience
HelpCenter App - Alternative 2 to Return Prime
About & Top features
Genuine connections with your customers are one of the driving forces behind your business success. HelpCenter app provides e-commerce store owners with the tools that help to build those connections. By combining 4 highly effective solutions - FAQ builder, HelpDesk ticketing, Live Chat & Tabs – HelpCenter is a true lifesaver for every e-shop owner that values customer experience and their time.
Pricing
  • Free Plan Available
  • $7.99/month - Essential
  • $24/month - Professional
  • Complete Pricing
When to use HelpCenter App

Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.

Relevance to remote workers
HelpCenter is great for teams working in e-commerce and seeking productivity.
Return Prime Alternative 3 - Freshdesk
Return Prime Alternative #3
Freshdesk
An intuitive, feature-rich, affordable customer support software.
Freshdesk - Alternative 3 to Return Prime
About & Top features
Freshdesk entered the market as a price disruptor but has since added to its repertoire. It leads in the variety of functions and features available while retaining its compelling price proposition.
Pricing
Reviews & Testimonials
When to use Freshdesk

For a small firm looking for consolidated customer communication, customisable to its needs

Relevance to remote workers
None
Pros
  • Easy to use
  • Multiple features
  • Affordable
  • ITIL compliant
Cons
  • Fewer app integrations
Return Prime Alternative 4 - Zendesk
Return Prime Alternative #4
Zendesk
.A scalable and flexible customer engagement and service platform.
Zendesk - Alternative 4 to Return Prime
About & Top features
One of the earliest SME-friendly CRM tools. Zendesk is widely-adopted and channelizes features of Salesforce, and adds some more. It is easy to use and customize, with multi-channel integration
Pricing
Reviews & Testimonials
When to use Zendesk

For firms with extensive interfacing with customers through social media

Relevance to remote workers
None
Pros
  • Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
  • Better social media integration
Cons
  • Expensive plans
  • Not ITIL compliant
Return Prime Alternative 5 - Open Loyalty
Return Prime Alternative #5
Open Loyalty
#1 Headless Loyalty Platform
Open Loyalty - Alternative 5 to Return Prime
About & Top features
Thanks to Open Loyalty's API-first approach and 50+ pre-built loyalty mechanics (eg. points, tiers, rewards, coupons, referrals), brands can quickly introduce engaging loyalty programs with a custom user experience at any touchpoint.
Pricing
Reviews & Testimonials
When to use Open Loyalty

Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.

Relevance to remote workers
Remote communities can use this API-first loyalty platform to create a fully personalized loyalty program.
Return Prime Alternative 6 - ProProfs Help Desk
Return Prime Alternative #6
ProProfs Help Desk
Help Desk Software and Support Ticketing Software
ProProfs Help Desk - Alternative 6 to Return Prime
About & Top features
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc. In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports. You can even capture valuable user feedback and improve your customer experience.
Pricing
  • Try any plan free for 15 days
  • $0 user/month - Free
  • $10 user/month - Essentials
  • $15 user/month - Premium
  • Complete Pricing
When to use ProProfs Help Desk

ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.

Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
Return Prime Alternative 7 - ManageEngine Support Center Plus
The customer support solution that scales with your business.
ManageEngine Support Center Plus - Alternative 7 to Return Prime
About & Top features
SupportCenter Plus is ManageEngine's customer support software. It empowers organizations by equipping them with the right tools and metrics to manage customer support tickets and IT operations effectively. This enables businesses to provide a superior customer experience and establish loyalty.
Pricing
  • Free, 30-day, fully functional trial. Comes in three editions, with the Standard Edition being free for up to five support reps.
  • Complete Pricing
Reviews & Testimonials
When to use ManageEngine Support Center Plus

SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.

Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.

The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.

Relevance to remote workers
SupportCenter Plus includes multi-channel support, allowing support teams to receive customer requests via email, phone, web portal, and chat. The live chat feature enables real-time ticket management through collaboration and interaction between support reps and end users