Top Pipedrive Alternatives for Sales & CRM in 2025
Best Pipedrive Alternatives in 2025 are:
HubSpot CRM
Zoho CRM
Salesforce Sales Cloud
Freshsales -
Monday Sales CRM
In the competitive realm of customer relationship management (CRM) software, finding the right alternative to Pipedrive is essential for businesses aiming to enhance their sales processes and customer interactions. Whether you're seeking more advanced features such as marketing automation and contact management, better integration capabilities, or more flexible pricing, the alternatives listed below offer a variety of solutions tailored to meet diverse business needs. This guide explores the top Pipedrive alternatives, comparing their strengths and weaknesses to help you make an informed decision for your CRM strategy, focusing on managing customer relationships, leveraging customer data, and empowering sales and marketing teams.
Table of Contents
Why Do You Need Alternatives to Pipedrive?
Exploring alternatives to Pipedrive is crucial when your current CRM solution no longer aligns with your evolving business requirements. Whether it's the need for more robust marketing automation features, better integration with Google Workspace, enhanced reporting capabilities to improve business performance, or more scalable pricing models, alternatives can provide tailored solutions that better support your sales and customer management strategies. By evaluating other platforms with advanced marketing features and dedicated customer support teams, you can ensure that your CRM operations remain efficient, scalable, and aligned with your organizational goals.
Who Should Consider Using Pipedrive Alternatives?
Identifying the right circumstances for switching to a Pipedrive alternative can significantly impact your CRM strategy's effectiveness. Whether you're a sales team seeking advanced automation, a marketer focused on detailed analytics, a small business looking for cost-effective solutions, or an enterprise requiring extensive customization, there are specific alternatives designed to meet these needs. Understanding who should consider these alternatives helps in selecting the most suitable platform for your unique requirements.
Sales Teams Seeking Advanced Automation
For sales teams that require comprehensive automation capabilities to streamline their workflows, platforms like HubSpot CRM and Salesforce Sales Cloud offer extensive automation features that facilitate efficient lead management and sales processes.
Marketers Focused on Detailed Analytics
Marketers seeking in-depth analytics and reporting tools to optimize their campaigns will benefit from alternatives like Zoho CRM and Freshsales, which provide robust analytics and customizable reporting options.
Small Businesses Looking for Cost-Effective Solutions
Small businesses aiming to manage their customer relationships without stretching their budgets can explore options like Monday Sales CRM, which offers competitive pricing plans and scalable features tailored to growing needs.
Enterprises Requiring Extensive Customization
Enterprises that need highly customizable CRM solutions to fit their complex workflows can consider platforms like Salesforce Sales Cloud, known for its extensive customization capabilities and integration options.
Startups Seeking User-Friendly Interfaces
Startups looking for intuitive and easy-to-use CRM systems will find HubSpot CRM and Freshsales appealing, as they offer user-friendly dashboards and streamlined onboarding processes.
Pipedrive Alternatives Comparison Table
| Feature | HubSpot CRM | Zoho CRM | Salesforce Sales Cloud | Freshsales | Monday Sales CRM |
|---|---|---|---|---|---|
| Ease of Use | Easy | Moderate | Moderate | Easy | Easy |
| Pricing | Free & Paid Plans | Free & Paid Plans | Paid | Free & Paid Plans | Free & Paid Plans |
| Platform Support | Browser-based | Browser-based | Browser-based | Browser-based | Browser-based |
| Collaboration Features | Extensive | Extensive | Extensive | Moderate | Extensive |
| Special Features | Inbound Marketing Tools | AI-Powered Analytics | Extensive Customization | Built-in Phone & Email | Project Management Integration |
Best Pipedrive Alternatives
Selecting the right alternative to Pipedrive can significantly enhance your CRM and sales management strategies. The following platforms offer a range of features from powerful automation and advanced analytics to user-friendly interfaces and cost-effective pricing. Whether you're a sales team, marketer, small business, or enterprise, these alternatives provide solutions tailored to meet your specific CRM needs. Below is a detailed overview of the top Pipedrive alternatives to consider for your email operations in 2025.
1. HubSpot CRM
HubSpot CRM is a robust customer relationship management platform designed to help businesses grow by organizing, tracking, and nurturing leads and customers. With its comprehensive suite of tools and user-friendly interface, HubSpot CRM stands out as a top alternative to Pipedrive, especially for businesses looking to integrate their marketing and sales efforts seamlessly.
HubSpot CRM vs Pipedrive
HubSpot CRM offers a free tier with extensive features, making it an attractive option for businesses of all sizes. Unlike Pipedrive, which focuses primarily on sales pipeline management, HubSpot CRM integrates marketing, sales, and customer service tools into a single platform, providing a more holistic approach to customer relationship management.
Key Features of HubSpot CRM
Inbound Marketing Tools
Email Tracking and Notifications
Pipeline Management
Integration with HubSpot’s Marketing Hub
Detailed Reporting and Analytics
HubSpot CRM Pros
Comprehensive Free Tier
Seamless Integration with Marketing Tools
User-Friendly Interface
Extensive Automation Capabilities
Robust Reporting and Analytics
HubSpot CRM Cons
Advanced Features Require Paid Plans
Can Be Overwhelming for Small Teams
Customization Options Limited in Free Version
Pricing Can Scale Up Quickly
Support Limited for Free Users
HubSpot CRM Pricing
HubSpot CRM offers a free plan for basic CRM functionality. Paid plans start at $20/month for the Starter plan, which includes more advanced features. The Professional plan is priced at $890/month, offering comprehensive tools for growing businesses. The Enterprise plan, designed for larger organizations, is available at $3,600/month. These prices are for the Sales Hub specifically, and HubSpot offers bundled pricing for its full suite of tools.
2. Zoho CRM
Zoho CRM is a versatile customer relationship management platform tailored to meet the needs of businesses across various industries. With its AI-powered analytics and extensive customization options, Zoho CRM is a strong contender against Pipedrive, offering tools that enhance both sales and customer engagement.
Zoho CRM vs Pipedrive
Zoho CRM provides a highly customizable platform with a range of automation and analytics tools that go beyond what Pipedrive offers. While Pipedrive excels in pipeline management, Zoho CRM integrates sales, marketing, and customer support features, making it suitable for businesses looking for an all-in-one CRM solution.
Key Features of Zoho CRM
AI-Powered Analytics
Customizable Dashboards and Reports
Sales Automation Tools
Multichannel Communication (Email, Phone, Social Media)
Integration with Zoho’s Suite of Applications
Zoho CRM Pros
Highly Customizable
AI and Machine Learning Features
Comprehensive Automation Tools
Affordable Pricing Plans
Seamless Integration with Other Zoho Products
Zoho CRM Cons
Steeper Learning Curve
Complex Setup for Advanced Features
Support Can Be Limited on Lower-Tier Plans
Interface Can Be Cluttered
Some Features Require Higher-Tier Subscriptions
Zoho CRM Pricing
Zoho CRM provides a free plan for up to 3 users with basic features. Paid plans range from $14 to $52 per user per month. The Standard plan starts at $14, offering essential CRM tools. The Professional plan, priced at $23 per user/month, includes advanced customization. The Enterprise plan costs $40 per user/month, providing multi-module CRM capabilities. The top-tier Ultimate plan is available at $52 per user/month, offering the most comprehensive feature set.
3. Salesforce Sales Cloud
Salesforce Sales Cloud is a leading CRM platform renowned for its extensive customization capabilities and powerful sales automation tools. Designed to support businesses of all sizes, Salesforce Sales Cloud offers a scalable solution that can be tailored to meet complex sales processes, making it a formidable alternative to Pipedrive.
Salesforce Sales Cloud vs Pipedrive
Salesforce Sales Cloud provides a highly scalable and customizable CRM solution with a wide range of integrations and advanced features that surpass Pipedrive’s offerings. While Pipedrive focuses on simplicity and ease of use, Salesforce Sales Cloud caters to businesses requiring comprehensive sales management and automation tools.
Key Features of Salesforce Sales Cloud
Extensive Customization Options
Advanced Sales Automation
Integration with Salesforce’s Ecosystem
AI-Powered Insights with Einstein Analytics
Comprehensive Reporting and Dashboards
Salesforce Sales Cloud Pros
Highly Scalable and Customizable
Robust Automation and Workflow Tools
AI and Machine Learning Integration
Extensive App Marketplace
Strong Community and Support
Salesforce Sales Cloud Cons
Higher Cost Compared to Other CRMs
Complex Implementation Process
Steep Learning Curve
Overwhelming for Small Teams
Additional Costs for Premium Features
Salesforce Sales Cloud Pricing
Salesforce Sales Cloud pricing starts at $25 per user per month for the Essentials plan, suitable for small teams. The Professional plan is priced at $80 per user/month, offering more advanced sales tools. The Enterprise plan costs $165 per user/month, providing comprehensive CRM capabilities. The Unlimited plan is available at $330 per user/month, offering maximum customization and support. For the most demanding enterprise needs, the Unlimited+ plan is priced at $500 per user/month.
4. Freshsales
Freshsales, part of the Freshworks suite, is a user-friendly CRM platform designed to help businesses manage their sales pipelines effectively. With its intuitive interface and robust feature set, Freshsales is an excellent alternative to Pipedrive, offering tools that enhance sales productivity and customer engagement.
Freshsales vs Pipedrive
Freshsales combines the simplicity of Pipedrive with additional features such as built-in phone and email capabilities, making it a comprehensive CRM solution. While Pipedrive excels in pipeline management, Freshsales offers enhanced communication tools and automation features that support a more integrated sales process.
Key Features of Freshsales
Built-in Phone and Email Integration
Sales Pipeline Management
AI-Powered Lead Scoring
Automation of Repetitive Tasks
Comprehensive Reporting and Analytics
Freshsales Pros
User-Friendly Interface
Integrated Communication Tools
AI-Powered Features
Flexible Pricing Options
Seamless Integration with Freshworks Suite
Freshsales Cons
Limited Customization Compared to Salesforce
Some Advanced Features Only Available on Higher Tiers
Customer Support Can Be Slow
Reporting Features Can Be More Robust
Mobile App Lacks Some Desktop Features
Freshsales Pricing
Freshsales offers a free plan for up to 3 users, providing basic CRM functionality. For paid plans, while specific pricing details were not provided in the search results, Freshsales typically offers tiered pricing models similar to other CRM providers. These usually include options for small businesses, growing teams, and enterprise-level organizations, with features and pricing increasing accordingly.
5. Monday Sales CRM
Monday Sales CRM is a flexible and visually intuitive CRM platform that integrates seamlessly with Monday.com's project management tools. Designed for businesses seeking a customizable and collaborative CRM solution, Monday Sales CRM is a strong alternative to Pipedrive, offering features that enhance sales tracking and team collaboration.
Monday Sales CRM vs Pipedrive
Monday Sales CRM leverages the powerful project management capabilities of Monday.com, providing a highly customizable CRM solution that caters to teams requiring extensive collaboration and workflow management. While Pipedrive focuses on straightforward pipeline management, Monday Sales CRM offers a more integrated approach to managing sales and projects simultaneously.
Key Features of Monday Sales CRM
Highly Customizable Workflows
Visual Sales Pipeline Management
Integration with Project Management Tools
Automated Task Management
Comprehensive Reporting and Dashboards
Monday Sales CRM Pros
Flexible and Customizable
Seamless Integration with Monday.com
Visual and Intuitive Interface
Strong Collaboration Features
Automated Workflow Capabilities
Monday Sales CRM Cons
Limited Advanced CRM Features
Can Be Overkill for Simple Sales Processes
Pricing Can Increase with Additional Features
Steep Learning Curve for New Users
Mobile App Lacks Some Desktop Functionalities
Monday Sales CRM Pricing
Monday Sales CRM pricing begins at $12 per user per month for the Basic plan, which includes essential CRM features. The Standard plan, offering more advanced capabilities, is priced higher than the Basic plan. The Pro plan, designed for teams requiring extensive CRM functionality, is available at the highest price point of the three tiers. Exact prices for Standard and Pro plans may vary based on the number of users and specific features required.
FAQs on Pipedrive Alternatives
1. What are the top alternatives to Pipedrive?
The top alternatives to Pipedrive include HubSpot CRM, Zoho CRM, Salesforce Sales Cloud, Freshsales, and Monday Sales CRM. These platforms offer diverse features for sales management, customer relationship management, and automation, catering to businesses of all sizes.
2. Why should I consider using an alternative to Pipedrive?
You should consider using an alternative to Pipedrive if you require features like more advanced automation, better integration with other tools, enhanced analytics, more customizable workflows, or scalable pricing models. Exploring alternatives allows you to find a CRM platform that best aligns with your business objectives and technical requirements.
3. Are Pipedrive alternatives free to use?
Many Pipedrive alternatives offer free plans with basic features. For instance, HubSpot CRM provides a comprehensive free tier, Zoho CRM offers a free plan for up to 3 users, and Freshsales includes a free version with essential functionalities. However, most platforms also have premium plans that unlock advanced features like higher email volumes, enhanced analytics, and priority support.
4. Which Pipedrive alternative is best for sales teams?
For sales teams, HubSpot CRM and Salesforce Sales Cloud are excellent choices due to their powerful sales automation tools, comprehensive reporting, and robust integration options. Freshsales also stands out with its built-in phone and email capabilities, enhancing communication and productivity for sales teams.
5. Can I use Pipedrive alternatives for customer support?
Yes, many Pipedrive alternatives are well-suited for customer support. Zoho CRM and Salesforce Sales Cloud offer integrated customer support tools, including ticketing systems and knowledge bases. These platforms are designed to help businesses manage both sales and customer service effectively, ensuring a seamless customer experience.