How Windows MDM can help Administrators Simplify their Workloads
The explosion of mobile devices at work has put tremendous pressure on IT admins. Not only are they responsible for the maintenance and upkeep of these devices, but also need to keep up with the demands of business and non-IT personnel. Fortunately, mobile device management technology is available at the right time to rescue IT admins. Here are five ways IT administrators manage their workload using mobile device management solutions for Windows devices.
1. Bulk Enrollment of Windows Devices
One of the major challenges IT admins face is provisioning devices and making it ready for users as soon as possible. Based on the total number of employees and business requirements, companies can select the enrollment approach for device provisioning. For instance, users can self-enroll devices by using the Windows Autopilot program.
Leading device management solutions like Scalefusion MDM supports Windows Autopilot enrollment. When IT admins use scalefusion MDM for Windows to manage Autopilot devices, they can manage policies, profiles, and apps after they are enrolled. They can pre-provision a PC running Windows 10 or 11 so it is fully configured and ready to use.
For bulk enrollment, IT admins can enroll a large number of Windows devices efficiently. After configuring the Windows provisioning package (.ppkg) once, the same configuration can be applied to bulk Windows PCs or laptops.
2. Application Distribution and Management
Distributing the right application to the right user also becomes a challenging task for IT admins. Windows MDM solutions take care of this task. IT admins can manage and distribute store apps, in-house enterprise apps, and Windows line-of-business (LOB) apps.
Windows device management allows IT admins to customize app catalogs to easily deploy apps to different sets of users. Different custom app catalogs can be created for employees working in different departments. From the MDM portal, IT admins can track and identify apps that take up a lot of data.
IT admins can whitelist only select apps and block end users from further downloading any application or device. To ensure employee productivity, use the laptop management software’s application blacklisting feature that prevents access to certain apps.
3. Remote Troubleshooting
When employees work remotely, device issues not only cause downtime but also are frustrating for the IT teams, to resolve on the phone. To ensure business continuity, IT teams are burdened with several tasks, troubleshooting device issues is a prime one.
Windows MDM with remote troubleshooting capability eliminates the need for a third-party tool for remote control for speeding up remote troubleshooting on Windows 10 devices. IT admins can troubleshoot the issue, gain a better understanding of the issue and apply further fixes. Some MDM solutions also allow screenshots and screen recordings to create context-aware support tickets.
4. Easy Patch Management
To ensure the security of company devices and data, it is crucial that the latest OS runs on all Windows devices. Managing a large set of devices distributed across geographies can be challenging and could leave room for manual errors.
Equipped with patch management capabilities, companies deploying Windows and laptops can push updates at the device- or group-level. Once updates are patched, IT teams can force reboot the devices using MDM for Windows and get them running quickly so as to not interfere with business operations.
5. Kiosk Mode
One of the most popular applications of Windows 10 devices is kiosk mode. To ensure the security and functionality of Windows 10 kiosks, MDM offers companies different kiosk modes– single app kiosk, multi-app kiosk, and web browser kiosk mode.
As a part of the Windows MDM solution, IT admins can configure Windows 10/11 devices to run in kiosk mode. A single-app, full-screen mode runs only one app on the device such as a web browser or store app.
MDM can reduce the workload of IT admins by enabling them to view and manage Windows devices from a centralized drive console. By choosing the right MDM solution, IT admins can boost security, increase productivity and ultimately reduce unwanted stress.