The Basics In Human Resource Management That Every HR Professional Should Know
Written by: Hrishikesh Pardeshi, Founder at Flexiple, buildd & Remote Tools.
Last updated: Apr 12, 2023
Did you realize that approximately 50% of American adults work for small businesses? Adequately managing employees is something small business owners struggle with. This is why many entrepreneurs hire human resource (HR) professionals to help manage important aspects of their employee engagement/management strategy.
If you are new to the world of human resource management, educating yourself should be a top concern. In short, human resource management is a term used to describe the practice of managing employees for better performance. Failing to keep employees engaged and productive can actually cost a business lot of money in the long run.
The following are some human resource management basics every HR professional needs to become familiar with.
The Importance of Human Resource Data and Analytics
Most HR professionals realize the importance of using modern technology in their day-to-day operations. If your main goal is to make sure that new and veteran employees are happy with how your company is managing them. The best way to figure this out is by gathering and analyzing a variety of different data.
Looking at metrics regarding the onboarding process is crucial. Getting to know more about the experience new employees have with the existing onboarding process is the only way to optimize it. If you see that there are a number of complaints about this process, then you need to work on optimizing it.
You will also need to look at other metrics like the time it takes to hire new employees, employee turnover rates, and engagement numbers. By getting this type of information, you can figure out how well your HR department is doing at managing employees and their needs.
Other data like the time since an employee’s last promotion is also important. If these metrics show that employees are being promoted from within, you have to take action. Most employees will not stay with a business that isn’t invested in their professional growth. This is why you need to make sure that promotions are monitored and that loyal employees are offered better positions within your company when warranted.
Optimizing the Recruitment Process
As any HR professional knows, the key to keeping the business they work for successful is finding and hiring the best talent in their industries. While this may sound like an easy process, it is anything but. The modern worker has more options than ever before regarding where they can work.
It is the job of an HR department and the owner of the business they work with to optimize their existing employee recruitment process. There are many ways to do this, but one of the most effective is investing in an applicant tracking system. This technology is designed to help HR professionals narrow down the vast selection of resumes they receive for job openings.
These systems will take these applications and use pre-determined parameters to find the best people for the job in question. If you want to optimize the recruitment process, you also need to prioritize candidate communication. When trying to attract highly desirable candidates, you need to stay in constant contact to retain their attention.
If you go radio silent during the negotiation phase of the hiring process, a competitor can come in and steal a candidate with ease. An optimized recruitment process should also include in-depth interviews and highly detailed job descriptions. The amount of time you invest in optimizing the recruitment process will pay off when you are able to find the best possible talent in your industry to hire.
Take Succession Planning Seriously
The modern job market is a highly competitive space. HR professionals are starting to realize that there is no guarantee that loyal employees will stick around for the entirety of their careers. You need to realize that employees leaving is something you have to deal with as an HR professional.
Instead of letting this common event catch you by surprise, you need to make a plan of action. Succession planning is a process that involves developing contingencies in the event that key employees leave your company. The first step of a successful succession plan is a great talent pipeline.
Having a pool of candidates, you can use to fill sudden vacancies will be much easier with the help of a recruitment agency. Another thing you need to factor in when trying to create a succession plan is ongoing training for your entire team.
Cross-training employees to ensure they know how to do a variety of different jobs is beneficial for a number of reasons. Not only does this cross-training help the business you work for, but it also makes employees feel more engaged. When receiving training, employees usually feel like the companies they work for are invested in their success.
The Power of Employee Learning and Development
Providing employees with the tools they need to learn and adapt to changes in your industry is important. If employees are left in the dark about modern methods used in their industries, they will be less productive. An uneducated employee will also be unhappy, which can affect the morale levels of other team members.
This is why both HR professionals and business owners need to view ongoing employee learning and development as essential to long-term success. Luckily, there are tons of different software programs designed to make training new and existing employees much easier.
Once you develop a learning and development program for the company you work for, continually monitoring it is a must. Getting feedback from team members about how well your existing learning and development program is working can help you optimize it over time. Listening to this feedback and implementing some of these suggestions can make your learning and development program even better.
Great Employee Benefits Are Attractive To Applicants
As a person starts to look for a new job, they will consider a few factors when narrowing down the openings at their disposal. In most cases, pay and benefits are the main things a person looks at when trying to figure out if they want to apply for a job with a particular company. Keeping your employee benefits packages competitive is a key component of attracting the top talent in your industry.
Not only will you need a great benefits package, but you will also need a system to administer these benefits as needed. This is where a quality benefits software program comes in handy. With this technology, you can manage and organize important benefits like employee 401 (k) retirement plans, paid time off, and health insurance with ease.
Trying to keep up with these benefits manually is a recipe for disaster. Rather than shying away from modern technology, you need to embrace it if you want to keep your employees happy. This type of software is not only effective but is also easy to use once you get over the initial learning curve.
Put This Helpful Information To Use
As you can see, human resource management has a variety of layers. Experienced HR professionals are constantly educating themselves about new human resource management technology and techniques. If you want to be successful in the HR industry, most specifically in HR for small businesses, you will need to do the same thing..