[Fixed]: Discord Keeps Disconnecting and Reconnecting
Written by: Hrishikesh Pardeshi, Founder at Flexiple, buildd & Remote Tools.
Last updated: Apr 19, 2023
Discord is a text and voice chat application that’s beloved by gamers everywhere in the world. It can do a lot more than just send a plain text or a voice message, and it offers a host of great features that’s well-suited to gaming - like custom servers, dedicated channels for low-latency voice chats, and lots of personalisation and integrations.
Although Discord provides a seamless way for gamers to create an interactive community for their friends, fellow gamers, and followers, it is not devoid of the odd error.
Particularly in Discord’s voice channel feature, many gamers experience lags and connection problems. For instance, Discord keeps disconnecting and reconnecting some users randomly when they’re about to jump on a voice chat session with their friends.
So, if Discord keeps disconnecting and reconnecting for you, this step-by-step guide will give you 8 fixes that you can try out to resolve the underlying issue. If, however, Discord is stuck on connecting for you, or screen share is not working properly, check out these guides:
TABLE OF CONTENTS
- Check if Discord server's are down
- Use the web app on another browser
- Close third-party background processes
- Check your internet connection
- Restart your computer
- Restart your Modem/Router
- Uninstall and Re-install Discord
Change Discord settings
If Discord keeps disconnecting and reconnecting for you, but other apps and your internet are working fine, try these fixes to resolve the issue.
1. Change your voice channel’s server region
- In its latest update, Discord has made voice regions automatic - meaning Discord will itself choose the right server region based on the location of the members in your voice channel.
- However, if you find that Discord keeps disconnecting and reconnecting at random, you can also manually set your voice region. To do so, click on the required voice channel > ‘Edit channel’.
In the screen that appears, click on ‘Region Override’ and select your desired location based on where your fellow server members are located. You can also try reducing the bitrate in the same window to get a faster connection.
2. Change the Voice & Video settings on Discord
For this, go to ‘User Settings’ > ‘Voice & Video’
First, try disabling the ‘Quality of Service (QoS)’ for voice by toggling it off. The QoS feature sets a higher priority for voice data transmission to provide high-quality audio.
Change the ‘Audio subsystem’ from ‘Standard’ to ‘Legacy’ by scrolling down and selecting it in the drop-down.
Modify your computer’s system settings
You can try these quick fixes to tweak your PC’s settings for better performance.
1. Whitelist Discord in your firewall
Windows Firewall or other 3rd-party antivirus software could sometimes prevent the Discord client from connecting to its servers.
So, one way to resolve the issue if Discord keeps disconnecting is to whitelist Discord in your firewall. To do this, open Control Panel, and go to ‘Systems and Security’ > ‘Windows Defender Firewall’ > ‘Allow an app or feature through Windows Defender Firewall’
Click on ‘Change settings’. Make sure Discord is present in the list. If it isn’t, click on ‘Allow another app’ and add Discord from its source folder. Make sure both the ‘Private’ and ‘Public’ options are checked. Click ‘OK’.
If you use any other antivirus like McAfee or Kaspersky, make sure you whitelist Discord on them as well.
2. Disable your VPN
Sometimes, proxy servers or VPNs that you’ve installed in your computer can cause Discord to keep disconnecting and reconnecting frequently.
So, make sure you disable the VPN completely and check whether Discord runs smoothly.
3. Flush DNS cache
If Discord still keeps disconnecting, try flushing your computer’s DNS cache and resetting your IP settings.
To do this, input ‘cmd’ in the Windows search bar, right-click on ‘Command Prompt’, and select ‘Run as administrator’.
Type in ‘ipconfig/flushdns’ in the command prompt and hit Enter. Once it’s done, relaunch the Discord app and check if the random disconnecting problem has been resolved.
4. Update your network drivers
If you’ve got outdated network drivers, chances are that the performance of any voice/ video calls might be affected. So, make sure you install the latest versions of your network drivers.
To do so, press Windows + R > Type in ‘devmgmt.msc’ in Run > Click on ‘OK’.
Next, double-click on ‘Network Adapters’ > Right-click on your current network > select ‘Update Driver’.
Follow the on-screen instructions to update your drivers to the latest version. Then, restart your PC and check if Discord keeps disconnecting and reconnecting.
General troubleshooting fixes if Discord keeps disconnecting for you
These are some common troubleshooting tips and fixes to try out if Discord keeps disconnecting and reconnecting for you:
1. Check if Discord servers are down
Very rarely, Discord might be experiencing some outage issues due to server-related maintenance or technical problems.
Hence, make sure that Discord doesn’t keep disconnecting for you due to an outage - you can check if Discord is down by going to their real-time status website.
2. Use the web app on another browser
If you’re using the Discord app on a web browser such as Chrome, and are experiencing connection problems, try opening Discord on another browser.
For instance, you can download and install any of the below web browsers as an alternative: Opera, Vivaldi, Microsoft Edge, Firefox. Then log in to your Discord client using them and check if the issue persists.
3. Close third-party background processes
Running the Discord client while keeping other applications open can sometimes lead to performance issues.
To close background processes and hopefully prevent Discord from disconnecting, press ‘Ctrl + Alt + Delete’ > ‘Task Manager’. In Task Manager, close all other non-essential 3rd-party applications and background processes.
4. Check your internet connection
A slow internet connection can lead to interruptions while connecting to the Discord servers. Hence, make sure that the Discord disconnection issue is not just because of a slow or choppy internet connection.
To do so, just go to Speedtest and click on ‘Go’. If your connection is stable, your internet download and upload speeds shouldn’t be unusually slow.
If your internet speed is slow, contact the network administrator, or your ISP. You can also try connecting via an ethernet cable, or upgrade to a faster internet plan.
5. Restart your computer
Restart your PC by clicking on Windows > Power button > Restart. Doing so will shut down all of your computer’s processes, including the kernel.
Once the PC reboots, you get a totally clean start, and apps that were experiencing some freezing or network issues might fare better.
Once you restart your PC, launch Discord again and check if you still experience the disconnecting issue.
6. Restart your Modem/Router
Switch off your router, remove the power cable, and after keeping it idle after a while, reconnect it and switch it on again.
>Once you see the lights on your modem flashing again, launch the Discord client and check if the disconnection problem is still persisting.
7. Uninstall and re-install Discord
If Discord keeps disconnecting and reconnecting despite having tried all the above solutions, the last resort is to uninstall and re-install Discord on your computer.
Go to ‘This PC’ > ‘Computer’ > ‘Uninstall or change a program’. Under ‘Apps and Features’, select Discord, and click on ‘Uninstall’
After Discord has been uninstalled, open Run > type in ‘%appdata’ > Click ‘OK’, select the ‘Discord’ folder, and delete it.
Next, open Run again > type in ‘%localappdata’ > Click ‘OK’, and in the Local folder, select the subfolder named ‘Discord’ and delete it.
After restarting your PC, go to the Discord website, and download and install the latest version of Discord.
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