ProProfs Help Desk software helps you manage all customer-facing emails effortlessly.
About ProProfs Help Desk
About ProProfs Help Desk
ProProfs Help Desk is a cloud-based customer support software that allows your team to interact with customers via email, live chat, help center, web forms, etc.
In addition to supporting customers 24x7, you can generate daily, weekly, or monthly reports.
You can even capture valuable user feedback and improve your customer experience.
ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.
Relevance to remote workers
Relevance to remote workers
ProProfs Help Desk is undoubtedly one of the best remote customer service tools. The tool comes with a simple Gmail-like user interface and therefore, your team will not need any additional training sessions. Features such as shared inbox, ticket prioritization, knowledge base, canned responses, chatbots, etc. make this a must-have remote customer service tool.
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ProProfs Help Desk Reviews
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