Bug tracking, also known as issue tracking or defect tracking, is the process of finding, documenting, and monitoring bugs in a product (or feature). Bug tracking becomes even more critical when you have large software systems, with a rich feature set and lots of user flows. Hence, we have compiled a list of the best bug tracking software.

best bug tracking software

Why do you need bug tracking software?

Errors or flaws in software systems can occur at any stage - development, testing, or even after your product is live. Each bug has a life cycle and typically, these are the stages:

  1. Open/ Logged - When you find and document the bug
  2. Fixed/ To test - Bug has been fixed and needs to be tested
  3. Tested - QA checked and ready for deployment
  4. Closed - Fix deployed
  5. Reopened - When the issue resurfaces even after deploying the fix

Now, any bug could move through these stages in a matter of hours, days, weeks or even months/ years depending on:

  1. The severity of the issue
  2. Developer and QA bandwidth
  3. Triviality (or complexity) of the bug

Hence, it is super important that you employ good bug tracking software in your product/ team to effectively track, test, and close bugs.

Things about bug tracking you should be cognizant of, with respect to remote work

When your team is geographically distributed, you cannot just walk over to your Dev/ QA’s desk and discuss a certain bug. Similarly, the practice of ‘bug day’ also needs to be implemented in a smart way.

Here’s just a couple of pointers for you to consider about bug tracking for your distributed team:

  1. In a remote setting, your source of truth is detailed and accurate documentation. This includes as many details as possible about how to reproduce the bug, fix deployed, specific comments on OS-related fixes, etc. Every stakeholder (Dev, QA, manager, etc.) should be cognizant of this and practice it religiously.

  2. Organizing an effective ‘bug day’ in a remote setting involves much more than just getting all your teammates to agree and keep aside time for the exercise. It is important for you to also make effective use of video communication tools like Skype or Zoom and team chat apps like Slack or Twist and set guidelines around it for the bug day.

Bug Tracking:Github Issues - Logo
Use issues to track ideas, enhancements, tasks, or bugs for work on GitHub. Many projects collect user feedback via a central bug tracker. GitHub's tracker is called "Issues," and can be used with every repository.
Bug Tracking:Toybox - Logo
Toybox lets you collect visual feedback from your team and clients directly on your site. It's the fastest way to create, collaborate, and manage ideas on any website.
Bug Tracking:JIRA Software - Logo
An evaluation platform to hire developers based on their expertise in your company's tech stack. Not random algorithms or CVs.
Bug Tracking:Zoho Bug Tracker - Logo
A simple, fast and scalable bug tracking application that helps you manage bugs easily and deliver great products on time.
Bug Tracking:DoneDone - Logo
DoneDone is the simple bug and issue tracker. No more complex software or messy spreadsheets to track issues and support tickets. Just one uncomplicated, central hub.
Bug Tracking:ReQtest - Logo
ReQtest is a cloud-based software development and maintenance management tool. It supports agile development and testing of new code, as well as maintenance tasks, such as bug reporting and requirements managements.
Bug Tracking:Sifter - Logo
Sifter - issue tracking for nimble teams - helps keep your issue tracking simple, so you and your team can find and resolve more issues in less time. You save time and money shipping higher quality software.
Bug Tracking:Deep Work Stats - Logo
Show your boss how much time you have for real work.
Bug Tracking:Assist - Logo
Instant terminal sharing from anywhere. Unblock your remote team.
A simple tracker attached to your code repository.
Collect visual feedback from your team and clients directly on your...
An evaluation platform to hire developers.
A simple, fast and scalable bug tracking application.
A simple bug and issue tracker.
A cloud-based software development and maintenance management tool.
Sifter offers a simple, intuitive interface to manage bugs.
Track how much time you have for deep and shallow work
Instant terminal sharing from anywhere. Unblock your remote team