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7 Best Freshdesk Alternatives - Features, pros & cons, pricing | Remote Tools
Check out this list of 7 best Freshdesk alternatives. Compare the top features, pricing, pros & cons and user ratings to suit your needs.

What is Freshdesk? What are the best Freshdesk Alternatives?
Freshdesk is an ace tool in the Support Ticketing category. Freshdesk is loved by users for factors like - Competitive pricing, Feature-rich, Easy-to-use, Communication.
Freshdesk is an intuitive, feature-rich, affordable customer support software.
EasyChannel is the best Freshdesk alternative. Also find 6 more alternatives to Freshdesk including Fusion, HelpCenter App, Zendesk.
Top 7 Freshdesk Alternatives ⬇︎
- Free Trial Available
- Starting at $29 a month
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.
- Free trial for 2 seats & paid plans from $45 for 4 seat and above
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
- Free Plan Available
- $7.99/month - Essential
- $24/month - Professional
- Complete Pricing
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
- Free version Available
- Complete Pricing
For firms with extensive interfacing with customers through social media
- Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
- Better social media integration
- Expensive plans
- Not ITIL compliant
- Trial version available
- Complete Pricing
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
- Try any plan free for 15 days
- $0 user/month - Free
- $10 user/month - Essentials
- $15 user/month - Premium
- Complete Pricing
ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.
- Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
- Complete Pricing
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
- Free Trial Available
- Starting at $29 a month
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.
- Free trial for 2 seats & paid plans from $45 for 4 seat and above
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
- Free Plan Available
- $7.99/month - Essential
- $24/month - Professional
- Complete Pricing
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
- Free version Available
- Complete Pricing
For firms with extensive interfacing with customers through social media
- Next A scalable and flexible customer engagement and service platform. Extremely customizable UI
- Better social media integration
- Expensive plans
- Not ITIL compliant
- Trial version available
- Complete Pricing
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
- Try any plan free for 15 days
- $0 user/month - Free
- $10 user/month - Essentials
- $15 user/month - Premium
- Complete Pricing
ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.
- Free Account Available. Rest depends on Volume. It starts from just $9.99 for 30 returns/Month
- Complete Pricing
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.