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Top 11 Groove competitors list - Support Ticketing | Remote Tools
Find the best competitors to Groove. Check out the product information and reviews for Groove competitors and pick the best tool for your needs.
Best Groove competitors
Turn your customer interactions into meaningful conversations
Top Groove competitors include Support.cc, LiveAgent and ManageEngine Support Center Plus. Also find more competitors to Groove from the below list.
When to use Groove
If you've outgrown email, are struggling to find a single solution to better serve your customers, or you're frustrated by overly complicated help desk software with features you don't use or need.
When to use Support.cc
If you want to serve your customers by giving them the best help experience you can possibly offer, Support.cc is the best option for you.
When to use LiveAgent
Customer communication and ticketing for SMEs and Corporations.
Groove Competitor #3
ManageEngine Support Center Plus
When to use ManageEngine Support Center Plus
SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.
Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.
The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.
When to use Return Prime
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
When to use Zendesk
For firms with extensive interfacing with customers through social media
When to use Open Loyalty
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
When to use ProProfs Help Desk
ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.
When to use Freshdesk
For a small firm looking for consolidated customer communication, customisable to its needs
Groove Competitor #9
HelpCenter App
When to use HelpCenter App
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
When to use Fusion
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
When to use EasyChannel
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.
Support.cc is a Helpdesk Software with powerful helpdesk and knowledge base capabilities that allows you to help your customers better, improving customer satisfaction.
When to use Support.cc
If you want to serve your customers by giving them the best help experience you can possibly offer, Support.cc is the best option for you.
LiveAgent boasts the fastest chat widget on the market. We provide a fully-featured live chat software that helps you personalize customer communication.
When to use LiveAgent
Customer communication and ticketing for SMEs and Corporations.
Groove Competitor #3
ManageEngine Support Center Plus
Manage Engine SupportCenter Plus empowers customer support teams to provide a superior customer experience. The centralized platform helps support agents perform their support desk operations effectively.
When to use ManageEngine Support Center Plus
SupportCenter Plus is suitable for businesses looking to enhance their customer experience and establish loyalty.
Businesses can leverage the customer support platform's automation capabilities and other best-practice strategies to manage customer tickets, automate routine tasks, measure the right metrics, make informed business decisions, and improve support services.
The tool comes with an efficient ticketing system, a knowledge base, a self-service portal, integrations, advanced reporting, time tracking and billing, and more.
Return Prime is your best returns app that helps you manage all your returns, exchanges and refunds at one place.
When to use Return Prime
Return Prime helps you manage all your returns, exchange and refunds at one place.
It lets your customers request a return and exchange on their own helping you reduce your support queries.
You can send return labels and refund customers instantly via Gift card, discount code or to their cards.
A scalable and flexible customer engagement and service platform.
When to use Zendesk
For firms with extensive interfacing with customers through social media
Open Loyalty is the #1 Headless Loyalty Platform with the most flexible set of loyalty blocks for building personalized loyalty programs.
When to use Open Loyalty
Open Loyalty can be used to retail and engage customers through coupons, referrals and rewards.
ProProfs Help Desk software helps you manage all customer-facing emails effortlessly.
When to use ProProfs Help Desk
ProProfs Help desk software provides a centralized information and support management dashboard, helping businesses handle their internal and external queries more efficiently.
Freshdesk is an intuitive, feature-rich, affordable customer support software.
When to use Freshdesk
For a small firm looking for consolidated customer communication, customisable to its needs
Groove Competitor #9
HelpCenter App
HelpCenter is a user-friendly app for e-commerce aimed at making every interaction with shoppers more effective. Now you will have all the necessary customer service tools right at your fingertips.
When to use HelpCenter App
Use HelpCenter to improve your customer service, save customer support time, and streamline the processes within the team.
Fusion is an all-in-one user analytics and engagement platform so you can see user interactions, engage in real-time with build-in chat, push notifications, run targeted micro-survey & email campaigns from a single lightweight dashboard.
When to use Fusion
Small teams typically from SaaS startups or agencies who spend too much time & money on multiple analytics, CRM chat, & mail.
EasyChannel easily manages all your eCommerce customer support and orders with a single multichannel helpdesk for many marketplaces.
When to use EasyChannel
It's used to simplify sellers multichannel eCommerce management with a team-oriented helpdesk, designed to give full control of customer support and orders on Amazon, eBay, Shopify, and more.